Lead Process Improvement Manager

4 weeks ago

Toronto, Ontario, Canada Bank of Montreal Full time $68,000 - $126,000
Lead Process Improvement Manager, Lending

Position Overview:

This role is designed for a professional who will operate in a hybrid capacity, balancing in-office and remote work. The primary focus will be on enhancing and managing processes within the Home Financing sector. The successful candidate will ensure that process designs align with current business strategies and stakeholder needs, ultimately improving customer satisfaction.

Key Responsibilities:

  • Serve as a trusted consultant to designated business units.
  • Influence and negotiate to meet organizational goals.
  • Propose and implement solutions based on thorough analysis of challenges and their implications.
  • Aid in formulating strategic initiatives.
  • Identify emerging trends and issues to guide decision-making.
  • Assist in prioritizing business objectives and strategizing execution.
  • Conduct independent evaluations to address strategic challenges.
  • Collaborate with internal and external stakeholders to execute strategic projects.
  • Build and maintain effective relationships with stakeholders.
  • Ensure stakeholder alignment throughout processes.
  • Monitor performance metrics and address any discrepancies.
  • Create and deliver regular and ad-hoc reports and dashboards.
  • Analyze data to break down strategic challenges and provide actionable insights.
  • Develop change management strategies, leading various activities including readiness assessments and stakeholder engagement.
  • Define communication strategies to positively influence behavior changes.
  • Contribute to the planning and execution of operational programs.
  • Document processes and create user materials.
  • Support training and transition of processes to relevant stakeholders.
  • Collaborate in the design and management of core business processes.
  • Ensure processes are designed according to best practices and compliance standards.
  • Continuously improve existing processes for efficiency.
  • Maintain up-to-date process documentation for stakeholder access.
  • Utilize established methodologies and tools for process management.
  • Integrate information from various sources to enhance efficiency and reporting.
  • Participate in the transformation of core processes across business units to drive productivity and improve customer experiences.
  • Understand organizational dynamics to effectively engage stakeholders.
  • Stay informed about industry trends through professional development.
  • Address process-related issues raised by stakeholders.
  • Provide specialized analytical and technical support.
  • Exercise judgment to identify and resolve issues within established guidelines.
  • Work independently on complex situations as needed.

Qualifications:

  • 5-7 years of relevant experience with a degree in a related field or equivalent combination of education and experience.
  • Preferred experience in data analytics.
  • Lean Six Sigma certification is advantageous.
  • Strong understanding of business challenges and problem-solving capabilities.
  • In-depth knowledge of business analysis and project delivery standards.
  • Comprehensive understanding of business processes and controls.
  • Familiarity with risk and compliance requirements.
  • Extensive education and experience in relevant fields.
  • Strong verbal and written communication skills.
  • Excellent collaboration and teamwork abilities.
  • Advanced analytical and problem-solving skills.
  • Proficient in data-driven decision-making.

Compensation: Competitive salary with a comprehensive benefits package.

About the Organization:

The Bank of Montreal is committed to fostering a diverse and inclusive workplace, recognizing that our differences strengthen our organization. We are dedicated to creating positive change for our customers, communities, and employees.

  • Process Improvement Manager

    4 days ago

    Toronto, Ontario, Canada Randstad Full time

    About the RoleAs a key member of our team at Randstad, you will have the opportunity to work with a leading business process improvement initiative. The Manager, Process and Performance will be responsible for managing the process improvement pipeline within the business unit, ensuring that processes are optimized for maximum efficiency and effectiveness.Key...

  • Process Improvement Manager

    4 days ago

    Toronto, Ontario, Canada Randstad Full time

    About the RoleAs a key member of our team at Randstad, you will have the opportunity to work with a leading business process improvement initiative. The Manager, Process and Performance will be responsible for managing the process improvement pipeline within the business unit, ensuring that processes are optimized for maximum efficiency and effectiveness.Key...

  • Business Process Improvement Lead

    1 week ago

    Toronto, Ontario, Canada City of Toronto Full time

    Job SummaryWe are seeking a highly experienced and visionary leader to drive a high-profile transformation program that enhances service delivery and improves employee experience across the City of Toronto.Key ResponsibilitiesProvide strategic direction, leadership, and operational support for the evolution, integration, implementation, and service delivery...

  • Business Process Improvement Lead

    7 days ago

    Toronto, Ontario, Canada QA Consultants Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Analyst to join our team at QA Consultants Inc. as a Workforce Management Specialist. In this role, you will be responsible for the selection, configuration, and implementation of an advanced scheduling application to support the unique scheduling and workforce management needs of our...

  • Business Process Improvement Lead

    1 week ago

    Toronto, Ontario, Canada QA Consultants Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Analyst to join our team at QA Consultants Inc. as a Workforce Management Specialist. In this role, you will be responsible for the selection, configuration, and implementation of an advanced scheduling application to support the unique scheduling and workforce management needs of our...

  • Process Improvement Manager

    8 hours ago

    Toronto, Ontario, Canada Randstad Full time

    Unlock Your Potential as a Process Improvement ManagerAt Randstad, we're committed to excellence in passenger aviation. As a key member of our team, you'll play a vital role in driving process improvement initiatives that enhance our business unit's performance.Key Responsibilities:Develop and manage the process improvement pipeline to drive business unit...

  • Director of Process Improvement

    1 week ago

    Toronto, Ontario, Canada Co-operators Full time

    About Us:Duuo is a pioneering company founded by The Co-operators, a Canadian insurance company with a rich history of innovation and social responsibility.The Opportunity:We are seeking a seasoned professional to join our team as a Senior Manager of Operational Excellence. As a key member of our leadership team, you will be responsible for driving process...

  • Process Improvement Specialist

    1 week ago

    Toronto, Ontario, Canada BizLink Full time

    About the Role:We are seeking a highly skilled Process Improvement Specialist to join our team at BizLink. As a key member of our operations team, you will be responsible for driving process improvements and implementing KAIZEN methodologies across our production areas.Key Responsibilities:Lead the integration of KAIZEN Production systems in Assembly, Cable,...

  • Process Improvement Specialist

    7 days ago

    Toronto, Ontario, Canada BizLink Full time

    About the Role:We are seeking a highly skilled Process Improvement Specialist to join our team at BizLink. As a key member of our operations team, you will be responsible for driving process improvements and implementing KAIZEN methodologies across our production areas.Key Responsibilities:Lead the integration of KAIZEN Production systems in Assembly, Cable,...

  • Process Improvement Specialist

    5 days ago

    Old Toronto, Ontario, Canada CG Consulting Group Full time

    Job SummaryWe are seeking a highly skilled Business Process Improvement Consultant to join our team at CG Consulting Group. As a key member of our team, you will be responsible for delivering technical expertise in the development and support of activities, processes, procedures, and tools for improving business processes and workflows related to document...

  • Process Improvement Specialist

    5 days ago

    Old Toronto, Ontario, Canada CG Consulting Group Full time

    Job SummaryWe are seeking a highly skilled Business Process Improvement Consultant to join our team at CG Consulting Group. As a key member of our team, you will be responsible for delivering technical expertise in the development and support of activities, processes, procedures, and tools for improving business processes and workflows related to document...

  • Senior Process Improvement Manager

    4 weeks ago

    Toronto, Ontario, Canada BMO Financial Group Full time $68,000 - $126,000

    Location: Hybrid role with an expectation to be in the office 2-3 days per week.Role Overview: The Senior Process Improvement Manager is responsible for designing, developing, testing, implementing, measuring, and managing processes specifically within the Home Financing sector. This role ensures that process design aligns with current transformational...

  • Process Improvement Associate

    4 weeks ago

    Toronto, Ontario, Canada Capital One Full time

    About the Role:As a key member of our Capital One Process Management Team, you will play a vital role in enhancing our operational efficiency. We are a leading credit card provider, continuously seeking innovative digital solutions that prioritize our customers' needs.In this hybrid work environment, associates are expected to be in the office three days a...

  • Strategic Process Improvement Director

    8 hours ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryThe Director, Enterprise Strategy & Transformation – Business Process Re-Engineering will be responsible for developing, prioritizing and managing a robust pipeline of strategic process improvement initiatives that drive business growth and efficiency.This role will lead strategic reviews of segments, lines of business, functions and key...

  • Process Improvement Specialist, Finance

    7 days ago

    Toronto, Ontario, Canada Engage Recruitment Full time

    Job SummaryWe are seeking a highly motivated and experienced professional to join our Finance team as a Process Improvement Leader. This role requires a proactive and driven individual who can lead process improvement projects and guide our Finance teams in implementing effective internal controls and adhering to regulatory and reporting requirements.Key...

  • Process Improvement Specialist, Finance

    6 days ago

    Toronto, Ontario, Canada Engage Recruitment Full time

    Job SummaryWe are seeking a highly motivated and experienced professional to join our Finance team as a Process Improvement Leader. This role requires a proactive and driven individual who can lead process improvement projects and guide our Finance teams in implementing effective internal controls and adhering to regulatory and reporting requirements.Key...

  • Lead Process Improvement Engineer

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Position Overview:As a key member of the Business Process Re-Engineering team, you will embody the role of a leader and innovator, adept at bridging the gap between strategic vision and practical execution. Your expertise will be instrumental in instilling a process-driven culture within the organization. Key Responsibilities:Utilize your thought leadership...

  • Manager of Process Improvement Initiatives

    4 weeks ago

    Toronto, Ontario, Canada Intact Financial Corporation Full time

    Intact Financial Corporation is in search of a Manager of Operational Excellence and Projects to enhance their process improvement division. This position entails overseeing a collection of pivotal projects that align with strategic goals while guiding a team of operational excellence professionals. The successful applicant will possess significant expertise...

  • IL6S Process Excellence Lead

    4 days ago

    Toronto, Ontario, Canada Mondelēz International Full time

    About This RoleWe are seeking a highly skilled IL6S Process Excellence Lead to join our team at Mondelēz International. As a key member of our organization, you will play a critical role in driving continuous improvement and operational efficiency across our business.Key ResponsibilitiesProvide training and support to teams on CI tools and techniques,...

  • IL6S Process Excellence Lead

    3 days ago

    Toronto, Ontario, Canada Mondelēz International Full time

    About This RoleWe are seeking a highly skilled IL6S Process Excellence Lead to join our team at Mondelēz International. As a key member of our organization, you will play a critical role in driving continuous improvement and operational efficiency across our business.Key ResponsibilitiesProvide training and support to teams on CI tools and techniques,...