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Strategic Process Improvement Director
2 months ago
The Director, Enterprise Strategy & Transformation – Business Process Re-Engineering will be responsible for developing, prioritizing and managing a robust pipeline of strategic process improvement initiatives that drive business growth and efficiency.
This role will lead strategic reviews of segments, lines of business, functions and key processes, ensuring the process and productivity strategies are well developed, articulated and aligned across businesses and with enterprise perspective/priorities.
Key Responsibilities- Develop, prioritize and manage a robust pipeline of strategic process improvement initiatives
- Lead strategic reviews of segments, lines of business, functions and key processes, ensuring the process and productivity strategies are well developed, articulated and aligned across businesses and with enterprise perspective/priorities
- Perform complex strategic process reviews, from an End-to-End and Customer-centric lens for Group Executives, segment Operating Committees, Enterprise Strategy Office and Line of Business partners
- Lead the implementation of multiple Process Improvement opportunities in tandem and in partnership with the Lines of Business and Functions
- Provide thought leadership around Process Re-Engineering (e.g. E2E/F2B Design, 'Shift to Left' Re-Engineering, Straight-through Processing, Lean, Workflow, Workforce Management, RPA/RDA/RCA, Zero-base design) to the Line of Business partners
- Support senior leaders, strategists, functions and cross-functional project teams with rigorous strategic insight based on thorough research and analysis
- 8+ years' experience in Corporate Strategy, Consulting, Financial Services, Process Improvement/Optimization, Machine Learning / AI, FinTech or technology company
- 4+ years of deep and broad management consulting experience with an emphasis on business strategy or Process/Productivity Improvements
- MBA or graduate/postgraduate or professional designations or equivalent
- Experience leading a project team, along with demonstrated ability in project & process design, management and implementation
- Experience with new/emerging businesses and digital business models
- Experience in applying next-generation Technologies (RPA, Workflow, AI/ML) to existing Business Processes that will enable Straight-through Processing
- Interpersonal skills and ability to develop strong relationships at every level of the organization
- Strong written and oral presentation skills and presence
- Strong technical ability with PowerPoint, Excel and Word
- Comfort working in ambiguous situations and across different lines of business
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Flexible work/life balance options
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
