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Culinary Operations Supervisor

3 months ago

Vaughan, Ontario, Canada TIM HORTONS Full time
Position Overview

The role of the Food Service Supervisor involves overseeing the daily operations within a fast-paced culinary environment. This position is essential for ensuring that food service meets the highest standards of quality and efficiency.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year in a similar role is necessary.
Work Environment
  • Characteristics of the work site include:
  • Noisy surroundings
  • Presence of odours
  • Wet or damp conditions
  • High temperatures
Work Setting
  • This position is typically found in:
  • Cafeterias
  • Restaurants
Key Responsibilities
  • Develop strategies to meet work schedules effectively.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff regarding job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit food service personnel.
  • Ensure compliance with quality control standards for food and service.
  • Prepare financial budgets and cost estimates.
  • Address customer complaints and concerns professionally.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Compile and submit reports as required.
  • Prepare food order summaries for the culinary team.
  • Possess knowledge of various culinary styles relevant to the establishment.
  • Oversee the assembly of trays and delivery of food trolleys.
  • Establish and manage work schedules for staff.
Supervision

This role involves supervising a team of approximately 16-20 individuals.

Physical Demands
  • Ability to thrive in a fast-paced environment.
  • Capability to work under pressure.
  • Willingness to stand for extended periods.
  • Physical activities include bending, crouching, kneeling, and walking.
  • This position is physically demanding.
Personal Attributes
  • Strong client focus.
  • Efficient interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability.
  • Team-oriented mindset.
Additional Benefits
  • Free parking available.
  • On-site amenities for staff.
  • Opportunities for team building.
  • Permanent work term.
  • Work language: English.
  • Scheduled hours: 30 hours per week.