Technical Support Specialist

5 hours ago

Fredericton, New Brunswick, Canada N. Harris Computer Corporation - USA Full time

About the Role:

Silverblaze is seeking a highly skilled Technical Support Engineer to be an integral part of our mission to deliver exceptional service and solutions to our customers.

Key Responsibilities:

  • Provide timely resolutions and technical support to users, troubleshooting and debugging complex issues.
  • Collaborate with R&D team members to determine root cause and deploy solutions to customer issues.
  • Contribute technical solutions and ideas in a supportive, collaborative environment.
  • Be a subject matter expert for Silverblaze products.

Requirements:

  • 2+ years of hands-on software development experience, including Full Stack Java/J2EE software design and development experience.
  • Experience with HTML, CSS, JavaScript/jQuery, Bootstrap, AJAX, JSON, and XML, as well as object-oriented programming.
  • Solid understanding of database design and development, including SQL, Bootstrap, Apache, and Tomcat.
  • Understanding of computer science concepts such as Data Structures, Algorithm Design and Optimization, System Architecture, and Design Patterns.

What We Offer:

  • 3 weeks' vacation and 5 personal days.
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment.
  • Employee stock ownership and RRSP/401k matching programs.
  • Lifestyle rewards.
  • Remote work and more.

About Harris:

N. Harris Computer Corporation - USA is a leading provider of mission-critical software to the public sector in North America.

About Silverblaze:

SilverBlaze Solutions is an award-winning software innovation, development, and consulting firm.

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