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Job Overview
At Intact Financial Corporation, our mission is to support individuals, businesses, and communities in thriving during prosperous times and demonstrating resilience in challenging situations. By joining our team, you will contribute to this mission alongside a dedicated group of professionals.
We encourage continuous learning and personal growth while valuing the unique contributions of each team member. Our commitment to diversity strengthens our workplace, and we promise to assist you in achieving your career aspirations through various tools, opportunities, and flexibility.
Our hybrid work model strikes a balance between remote work and valuable in-person interactions.
About the Position
We are seeking a qualified individual to join our expanding team.
Work Environment: Remote work options available (specific regions may be prioritized).
As a member of our Property Large Loss team, you will be responsible for managing substantial and intricate commercial property claims across various distribution channels. The claims you handle may encompass Commercial Property, Energy, Equipment Breakdown, and other Specialty Claims.
Key Responsibilities:
- Oversee, investigate, analyze, negotiate, and resolve significant and complex commercial property claims typically exceeding $1M or involving specialized types of loss.
- Collaborate with internal and external legal counsel, consultants, adjusters, accountants, appraisers, and engineers to confirm coverage, establish liability, and evaluate damages.
- Provide mentorship and technical guidance to regional file handlers to ensure consistent and effective claims management while supporting long-term succession planning.
- Educate colleagues on handling complex claims.
- Partner with Underwriting, Loss Prevention, and other stakeholders to identify potential risks, hazards, and trends, sharing insights and lessons learned.
- Deliver exceptional customer service to brokers, clients, and team members.
- Achieve all key performance indicators related to loss development, loss adjustment expenses, claims leakage control, and expense management.
- Utilize your expertise in a creative, continuous improvement environment to promote best practice operations.
- Negotiate claims effectively when appropriate.
- Participate in settlement conferences and trials.
Qualifications:
- Strong critical thinking skills and intellectual curiosity when addressing complex issues in time-sensitive situations.
- Excellent communication abilities to foster positive business relationships and provide clear guidance to clients.
- Proficient problem-solving skills to gather information, assess situations, and negotiate effective solutions.
- Adaptable to changing needs, demonstrating flexibility and agility.
- Strong organizational skills to develop effective strategies.
- A collaborative spirit with a passion for mentoring and coaching others.
- 10+ years of experience in managing large and complex commercial property claims.
- Thorough knowledge of all relevant regulatory and legal requirements applicable to the role.
- Undergraduate degree or CIP designation (preferred).
- Willingness to travel as needed.
- Valid driver's license.
- Bilingualism (French/English) is an asset.
What We Offer:
Joining our team means you will be empowered to perform at your best every day. Here are some of the benefits you can expect as a permanent member of our organization:
- A financial rewards program that acknowledges your achievements.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive flexible pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- Opportunity to purchase up to 5 additional days off per year.
- An annual wellness account promoting an active and healthy lifestyle.
- Access to resources supporting physical and mental health, fostering connections with colleagues.
- A dynamic learning environment with interactive online content and inspiring programs.
- Inclusive employee-led networks to educate, inspire, and provide development opportunities.
- Supportive leaders and colleagues dedicated to your growth.
- A Community Impact program that reflects your unique contributions to your community.
