Library Assistant 2 Position

2 days ago


Vancouver, British Columbia, Canada District of North Vancouver Full time
About Us

At District of North Vancouver, we strive to create a welcoming environment where our community can connect, share, and inspire. Our libraries are at the heart of this vision, providing free and equitable access to resources, technology, and knowledge.

Position Overview

We are currently recruiting Auxiliary On-Call Library Assistant 2's to support the Circulation team in our libraries. As a key member of our team, you will play a vital role in ensuring the smooth operation of our libraries and providing exceptional service to our patrons.

Key Responsibilities
  • Provide excellent service to the public, responding to questions and resolving issues in a timely and professional manner.
  • Circulate library materials, collect payments, and perform opening and closing procedures.
  • Register patrons for library membership and assist with daily cash reconciliation and bank deposits.
  • Assist patrons with the use of self-service tools and address problems with multi-function devices.
  • Work collaboratively with staff to maintain a welcoming and inclusive environment.
Requirements
  • Flexibility and availability to work at any District of North Vancouver library, including evenings and weekends.
  • Ability to make customer service a top priority and apply library policies effectively.
  • Ability to take initiative, problem-solve, and handle difficult interactions.
  • Organizational skills and attention to detail.
  • Ability to work collaboratively and effectively with the public and staff in a busy public space.
What We Offer

We offer a competitive hourly pay rate, plus 12% in lieu of benefits. As a valued member of our team, you will have the opportunity to work in a dynamic and inclusive environment, contributing to the success of our libraries and the community we serve.


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