Senior Operations Manager

3 days ago


Edmonton, Alberta, Canada Amazon Canada Fulfillment Services, ULC - B85 Full time
About the Role

We are seeking a highly skilled and experienced Senior Station Manager to lead our Amazon Logistics Delivery Station in Edmonton, AB, Canada. As a key member of our team, you will be responsible for driving business objectives, managing a team of Operations, Area, and Shift Managers, and ensuring the overall safety, quality, and performance of our delivery station operations.

Key Responsibilities
  • Develop and implement strategies to improve safety, quality, and performance metrics
  • Lead and manage a team of Operations, Area, and Shift Managers to achieve business objectives
  • Collaborate with cross-functional teams to drive process improvements and lean initiatives
  • Manage relationships with Delivery Service Providers (DSPs) and other key stakeholders
  • Present operational metrics to senior leadership and drive business decisions
  • Develop and implement talent plans to attract, retain, and develop top talent
Requirements
  • Completed Bachelor's degree from an accredited university or 2+ years' Amazon work experience
  • 7+ years' direct management experience in a logistics, fulfillment, or related field
  • Demonstrated track record of delivering performance and financial results in high-pressure environments
  • Experience with performance metrics, process improvement, and lean techniques
  • Strong analytical capability and excellent communication skills
Preferred Qualifications
  • Degree in Engineering, Operations, or related field and MBA preferred
  • Experience in a startup environment
  • Ability to handle changing priorities and use good judgment in stressful situations


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