Current jobs related to Guest Services Associate/Club Lounge Ambassador - Ottawa, Ontario - Marriott International

  • Guest Services Associate/Club Lounge Attendant

    3 weeks ago

    Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Associate/Club Lounge Attendant to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins,...

  • Service Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Moxies Full time

    About Us: At Moxies, we're passionate about delivering exceptional experiences for our guests. Our restaurants are community-driven, with a focus on quality food made with fresh ingredients.We're seeking a Service Ambassador to join our team, someone who thrives in fast-paced environments and is committed to providing top-notch service.As a Service...

  • VIP Experience Ambassador

    2 weeks ago

    Ottawa, Ontario, Canada Cineplex Full time

    Job Title: VIP Experience AmbassadorJob Summary:Cineplex is seeking a VIP Experience Ambassador to provide exceptional service to our guests in the VIP lounge and auditoriums. As a key member of our team, you will be responsible for creating a personalized experience for our guests, ensuring their needs are met and exceeded.Key Responsibilities:Guest...

  • Luxury Service Ambassador

    2 days ago

    Ottawa, Ontario, Canada Hush Bar and Lounge Full time

    Hush Bar and Lounge is seeking a charismatic Bottle Service Attendant to provide exceptional experiences for our VIP guests.As a dynamic, results-driven individual with a passion for delivering unparalleled service, you will play a key role in elevating our customers' night out. We are looking for someone who embodies professionalism, elegance, and a natural...

  • Luxury Lounge Host

    23 hours ago

    Ottawa, Ontario, Canada Accor Full time

    Unparalleled Guest ExperienceWe are seeking a seasoned hospitality professional to join our team as a Luxury Lounge Host at the esteemed Fairmont Chateau Laurier in Ottawa. This exceptional opportunity offers a chance to showcase your expertise and passion for delivering outstanding service in a luxurious setting.About the RoleAs a Luxury Lounge Host, you...

  • Fairmont Gold Lounge Attendant

    2 months ago

    Ottawa, Ontario, Canada Accor Full time

    Job Title: Fairmont Gold Lounge AttendantJoin our team at the Fairmont Chateau Laurier hotel in Ottawa, Canada, as a Fairmont Gold Lounge Attendant. As a key member of our hospitality team, you will provide exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Offer professional, friendly, and engaging service to...

  • Fairmont Gold Lounge Attendant

    2 months ago

    Ottawa, Ontario, Canada Accor Full time

    Job Title: Fairmont Gold Lounge AttendantJoin our team at the Fairmont Chateau Laurier hotel in Ottawa, Canada, as a Fairmont Gold Lounge Attendant. As a key member of our hospitality team, you will provide exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Offer professional, friendly, and engaging service to...

  • Fairmont Gold Lounge Attendant

    1 month ago

    Ottawa, Ontario, Canada Accor Full time

    Job Title: Fairmont Gold Lounge AttendantJoin our team at the Fairmont Chateau Laurier in Ottawa, Canada, as a Fairmont Gold Lounge Attendant. This role offers a unique opportunity to provide exceptional service to our discerning guests in a luxurious setting.Responsibilities:Offer professional, friendly, and engaging service to guests in the Fairmont Gold...

  • Fairmont Gold Lounge Attendant

    1 month ago

    Ottawa, Ontario, Canada Accor Full time

    Job Title: Fairmont Gold Lounge AttendantJoin our team at the Fairmont Chateau Laurier in Ottawa, Canada, as a Fairmont Gold Lounge Attendant. This role offers a unique opportunity to provide exceptional service to our discerning guests in a luxurious setting.Responsibilities:Offer professional, friendly, and engaging service to guests in the Fairmont Gold...

  • Fairmont Gold Lounge Attendant

    3 weeks ago

    Ottawa, Ontario, Canada Accor Full time

    Are you passionate about delivering exceptional service and creating unforgettable experiences for our guests? As a Fairmont Gold Lounge Attendant, you will be the face of our luxury hospitality brand, providing personalized service and ensuring that every guest feels valued and cared for.Key Responsibilities:Consistently offer professional, friendly, and...

  • Fairmont Gold Lounge Attendant

    2 weeks ago

    Ottawa, Ontario, Canada Accor Full time

    Join our team as a Fairmont Gold Lounge Attendant and become a part of the Accor hospitality family. As a key member of our team, you will be responsible for providing exceptional service to our guests in the Fairmont Gold lounge.Key Responsibilities:Consistently offer professional, friendly and engaging service to our guests.Provide exceptional table...

  • Fairmont Gold Lounge Attendant

    4 weeks ago

    Ottawa, Ontario, Canada Accor Full time

    Job Title: Fairmont Gold Lounge AttendantJoin Accor, a global leader in hospitality, as we seek a skilled Fairmont Gold Lounge Attendant to provide exceptional service to our discerning guests.About the Role:As a Fairmont Gold Lounge Attendant, you will be responsible for delivering personalized service to our guests, ensuring their stay is nothing short of...

  • Food Service Supervisor

    4 weeks ago

    Ottawa, Ontario, Canada The River Lounge Full time

    Job Title: Food Service SupervisorThe River Lounge is seeking a skilled Food Service Supervisor to join our team. As a key member of our culinary team, you will be responsible for ensuring the highest quality of food and service to our guests.Key Responsibilities:Supervise and coordinate the activities of staff who prepare and portion food, ensuring...

  • Food Service Supervisor

    4 weeks ago

    Ottawa, Ontario, Canada The River Lounge Full time

    Job Title: Food Service SupervisorThe River Lounge is seeking a skilled Food Service Supervisor to join our team. As a key member of our culinary team, you will be responsible for ensuring the highest quality of food and service to our guests.Key Responsibilities:Supervise and coordinate the activities of staff who prepare and portion food, ensuring...

  • Fairmont Gold Lounge Attendant

    3 weeks ago

    Ottawa, Ontario, Canada Accor Full time

    Join the Fairmont Chateau Laurier team as a Fairmont Gold Lounge Attendant and provide exceptional service to our guests. As a key member of our Fairmont Gold team, you will be responsible for delivering personalized service to our guests, ensuring their stay with us is nothing short of exceptional.Responsibilities:Consistently offer professional, friendly...

  • Guest Services Associate

    2 months ago

    Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...

  • Guest Services Associate

    1 month ago

    Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...

  • Guest Services Associate

    1 month ago

    Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room...

  • Guest Services Associate

    1 month ago

    Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...

  • Guest Services Associate

    2 months ago

    Ottawa, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Associate to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and...

Guest Services Associate/Club Lounge Ambassador

2 months ago

Ottawa, Ontario, Canada Marriott International Full time

Job Summary

We are seeking a highly skilled and customer-focused Guest Services Associate/Club Lounge Attendant to join our team at Marriott International. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities

  • Process guest check-ins, check-outs, room assignments, and room change/late check-out requests in a timely and efficient manner.
  • Secure payment and activate/reissue room keys as needed.
  • Verify and adjust billing for guests to ensure accuracy and fairness.
  • Communicate with colleagues to ensure guest needs are met and resolve any issues that may arise.
  • Operate the telephone switchboard station and respond to guest calls, requests, and questions in a professional and courteous manner.
  • Provide guests with directions and information about hotel amenities and services.
  • Count and secure bank at the beginning and end of shift.
  • Cash guests' checks and process all payment types, vouchers, paid-outs, charges, and provide change.
  • Notify Loss Prevention/Security of any reports of theft.

Requirements

  • High school diploma or equivalent required.
  • No related work experience required, but previous customer service experience is an asset.
  • No supervisory experience required.
  • No license or certification required.

What We Offer

Marriott International is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.