Luxury Lounge Host
1 month ago
We are seeking a seasoned hospitality professional to join our team as a Luxury Lounge Host at the esteemed Fairmont Chateau Laurier in Ottawa. This exceptional opportunity offers a chance to showcase your expertise and passion for delivering outstanding service in a luxurious setting.
About the Role- As a Luxury Lounge Host, you will be responsible for creating a warm and inviting atmosphere for our discerning guests.
- You will provide personalized service, attending to their every need and ensuring their stay is nothing short of exceptional.
- Consistently deliver professional, friendly, and engaging service to guests.
- Prepare and serve beverages, including cocktails, coffees, and teas, with precision and attention to detail.
- Set up and break down food and beverage presentations in the lounge, maintaining a pristine environment.
- Assist guests with menu inquiries and offer recommendations, showcasing your knowledge of our culinary offerings.
- Maintain the lounge's ambiance by adjusting lighting, music, and decor to create an atmosphere that complements each meal or event.
- Clear tables, ensure cleanliness, and maintain a spotless appearance throughout the lounge and service areas.
- Foster strong relationships with guests, identifying their preferences and tailoring your service to meet their individual needs.
- Collaborate with the culinary and stewarding departments to ensure seamless service and efficient operations.
- Minimum 1 year of experience in food and beverage serving, preferably in a high-end hotel setting.
- Smart Serve certification required.
- Excellent communication and interpersonal skills, with proficiency in English and French.
- A professional presentation and ability to work effectively in a fast-paced environment.
We offer a competitive salary range of $20.85/hour, plus a comprehensive benefits package, including health insurance, retirement savings, and opportunities for career growth and development.
About UsFairmont Chateau Laurier is proud to be part of the Accor group, a global leader in hospitality. We are committed to providing our guests with exceptional experiences and strive to create a positive impact on our communities through our Corporate Social Responsibility initiatives.
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