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Department Store Coordinator

2 months ago

Olds, Canada Team Wireless Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Team Wireless Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Direct and manage a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide exceptional customer service.
    • Conduct regular performance reviews and provide constructive feedback to help staff improve their skills and knowledge.
  • Store Operations
    • Oversee the day-to-day operations of the store, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
    • Ensure that all store policies and procedures are followed, and that staff are aware of and adhere to these policies.
  • Sales and Customer Service
    • Develop and implement sales strategies to drive sales growth and meet sales targets.
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Inventory Management
    • Manage inventory levels, including ordering and receiving stock, and ensuring that stock is accurately counted and recorded.
    • Conduct regular stock takes to ensure that inventory levels are accurate and up-to-date.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, including sales data and customer feedback.
    • Analyze sales data to identify trends and opportunities for growth, and develop strategies to address any issues or challenges.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a retail management role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and analytical skills
    • Ability to work independently and as part of a team
    • Flexibility and adaptability
Personal Suitability
  • Client Focus
    • Ability to provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Efficient Interpersonal Skills
    • Ability to work effectively with staff, customers, and other stakeholders.
  • Flexibility
    • Ability to adapt to changing circumstances and priorities.
  • Organized
    • Ability to prioritize tasks effectively and manage multiple projects simultaneously.
  • Reliability
    • Ability to maintain a high level of reliability and accountability in all aspects of the job.
  • Team Player
    • Ability to work collaboratively as part of a team and contribute to a positive and productive work environment.
  • Dependability
    • Ability to be dependable and responsible in all aspects of the job.
  • Initiative
    • Ability to take initiative and proactively address issues and challenges.
  • Ability to Multitask
    • Ability to prioritize tasks effectively and manage multiple projects simultaneously.