Host - Drift
1 month ago
About Drift
At Drift, we're passionate about creating an exceptional dining experience that showcases the best of the East Coast's culinary scene. Our team is dedicated to providing warm hospitality and attentive service to every guest who walks through our doors.
Job Summary
We're seeking a skilled and charismatic Host to join our Front of House team. As a Host, you'll be the first point of contact for our guests, setting the tone for a memorable dining experience. You'll be responsible for managing reservations, seating guests, and ensuring a smooth flow of service throughout the restaurant.
Key Responsibilities
- Effectively manage reservations and walk-ins to maximize seating capacity.
- Communicate with Servers, Bartenders, and Managers to maintain proper guest flow.
- Escort guests to their table, engage them in conversation, and seat them accordingly.
- Develop a briefing sheet before each shift to inform co-workers of special events and requests.
- Possess a working knowledge of the restaurant trade area, including location, surroundings, and nearby attractions.
- Ensure the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris.
- Maintain awareness of which servers are in each section and know all table numbers.
- Maintain the cleanliness of assigned areas by completing checks regularly throughout the shift.
- Follow all food safety standards and systems.
Requirements
- Previous experience in a customer service position.
- High attention to detail.
- A Degree or Diploma in Hospitality or in pursuit of desirable.
- Ability to remain calm under pressure while working in a fast-paced environment.
- Organizational skills and ability to multi-task.
- Strong oral and written communication skills.
- Ability to maintain a level of professional urgency and momentum.
About Us
At Drift, we're committed to providing an exceptional dining experience that showcases the best of the East Coast's culinary scene. We're passionate about creating a warm and welcoming atmosphere that makes every guest feel at home.
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