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Host - Drift

5 months ago

Halifax, Canada Auberge du Pommier Full time

Company Description

Owning a strong connection to time and place, Drift pays homage to this region’s land, people and history. Celebrating our natural abundance, Drift’s culinary vision is to showcase the East Coast’s most beloved ingredients stemming from a vibrant community of artisans, producers, farmers and fishers.

Chef Anthony Walsh has crafted menus featuring eclectic interpretations of familiar Maritime fare. Whether you’re sampling an incredible variety of raw bar delicacies or tucking into a piping hot lobster pot pie, Drift’s dishes aim to deliver equal parts comfort and surprise.

What's in it for you?

Gratuity Sharing  Discounted gym membership and Employee Assistance Program 50% Dining Discount for all Freehand locations Employee Referral Program Training and development opportunities Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The Day to Day:

Effectively manage reservations and walk-ins to maximize seating capacity. Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant. Escort guests to their table, engage them in conversation and seat them accordingly. Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs as well as special requests for birthdays, anniversaries etc. Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.). Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris. Know all table numbers and maintain awareness of which servers are in each section. Maintain the cleanliness of assigned areas by completing checks regularly throughout shift Follow all food safety standards and systems. Other duties as assigned or required.

Qualifications

Previous experience in a customer service position High attention to detail A Degree/ Diploma in Hospitality or in pursuit of desirable Ability to remain calm under pressure while working in a fast-paced environment Organizational skills and ability to multi-task Strong oral and written communication skills Ability to maintain a level of professional urgency and momentum 

Additional Information