Bks - Manager

**About Freehand Hospitality**

Freehand Hospitality operates several unique chef-driven restaurants and bars in the Queen’s Marque district on the Halifax waterfront including, Mystic, ToriDori, Drift, Bar Sofia, Café Lunette, Peacock, Daryâ, and Salt + Ash. Freehand's diverse portfolio showcases a wide array of cooking styles—from upscale Maritime dining to casual Latin fare—along with warm and genuine hospitality.

Exclusively for guests and clients of Muir, **BKS (Best Kept Secret)** is a private retreat and ultra-premium experience, featuring a collection of carefully curated cocktails and savoury small plates. This secret speakeasy opens onto an elevated waterfront terrace, jutting out into the harbour with the best views in the city.

Under the direction of the General Manager, we are looking for a **Manager **at **Drift **who will be accountable for the day-to-day operations of the restaurant including staffing, cost controls, staff training, budgeting, administration and active floor management during service.

**What you will be doing**:

- Dealing with high-end clientele, creating welcoming and exclusive atmosphere, and managing VIP guest relations with finesse.
- Creating memorable experience in a high-end environment.
- Showing leadership in creating a culture that revolves around the experience and enjoyment of food and wine
- Communicating the vision to all team members and leads by example. Reinforcing the values daily and inspires the team with his/her exciting vision for the future
- Following bar, beverage and wine control procedures exactly
- Going above and beyond for special requests or celebrations and take dietary preferences and allergies seriously

**The person we are looking for has**:

- A post-secondary diploma/degree in Business or Hospitality is considered an asset
- Experience in a high volume, fast paced hospitality environment
- A strong understanding of Five-Star service standards and ensuring these are consistently met or exceeded
- The ability to anticipate and fulfill guests' needs before they even ask, ensuring a flawless guest experience.
- A strong knowledge of upscale cocktail creation, inventory management, and the ability to oversee both front and back-of-house operations in a high-end bar setting in considered an asset.
- A refined approach to managing a team, ensuring smooth service flow
- The ability to maintain the speakeasy’s exclusivity and confidentiality.
- Experience in hosting and managing events, from intimate gatherings to exclusive parties, with an eye for ambiance, décor, and live entertainment.
- The ability to respond promptly and courteously to any guest request or concern.

**What’s in it for you?**
- Competitive salary
- Comprehensive extended Health & Dental benefits
- Access to our gym and fitness facilities
- 50% dining discount at Freehand locations
- RRSP Matching

A member of The Armour Group, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person