Culinary Service Coordinator

4 weeks ago


St Catharines, Ontario, Canada THE ROLLIN PIZZA Full time
Position Overview

The Culinary Service Coordinator plays a vital role in ensuring the smooth operation of food services at THE ROLLIN PIZZA. This position involves overseeing staff, maintaining quality standards, and ensuring customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Key Responsibilities
  • Develop and implement strategies to meet work schedules effectively.
  • Supervise and coordinate the activities of team members involved in food preparation and portioning.
  • Provide training to staff regarding their job responsibilities, sanitation, and safety protocols.
  • Ensure that all food and service offerings adhere to quality control standards.
  • Address and resolve customer complaints or concerns promptly.
  • Prepare and submit relevant reports as required.
  • Oversee the assembly of food trays and ensure proper delivery of food trolleys.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities

This role involves supervising a team of approximately 3-4 individuals.

Work Environment
  • Fast-paced and dynamic work environment.
  • Ability to work under pressure and meet tight deadlines.
  • Combination of sitting, standing, and walking throughout the shift.
  • Must be able to stand for extended periods and perform physical tasks such as bending, crouching, and kneeling.
Personal Attributes
  • Strong client focus and commitment to customer service.
  • Effective interpersonal communication skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability in a team-oriented setting.
Experience Requirements
  • Minimum of 1 year to less than 2 years of relevant experience is preferred.
  • This is a permanent position with a work schedule of 35 hours per week.
  • Work language is English.


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