Field Sales Representative
4 weeks ago
A role at National Concrete Accessories offers a unique opportunity to thrive in a dynamic and varied setting, where you will engage with diverse individuals and explore numerous career pathways.
Our commitment at National Concrete Accessories is to Establish Trust on Every Project. This is achieved through our in-depth expertise, full capability, and unwavering reliability, with our team members being the cornerstone of this dedication.
Job Overview / Requirements
Position Summary
Responsible for expanding the customer base by marketing a range of products and services to both new and existing clients. Aids in the onboarding and training of new Inside Sales Representatives regarding product knowledge and system operations.
Key Responsibilities and Accountabilities
• Engages with customers both in-person and via phone. Provides sales and quotation assistance to clients and promotes additional products and services whenever feasible.
• Offers technical assistance to clients and colleagues regarding product applications. Processes customer orders for collection and delivery, as well as for the showroom.
• Supports the training of new personnel on products, computer systems, and customer interactions.
• Assists the branch management team with managerial duties during their absence.
• Conducts cash/sales transactions and order entry for clients, ensuring meticulous attention to detail and accuracy. Utilizes manufacturer software for parts lookup.
• Manages shipping and tracking of orders. Keeps records of rental inventory, monitors status, and ensures monthly billing is completed. Aids in physical inventory counts and organizes showroom stock.
• Maintains technical proficiency by reviewing industry publications, attending product knowledge sessions, and participating in educational workshops.
• Adheres to all safety protocols as outlined in the health & safety manual.
Nature and Scope
May adjust processes to address specific situations. Operates under limited supervision, relying on experience and exercising independent judgment to determine the most effective approach to achieve desired results. Actions are often guided by interpreting established procedures and policies. Work typically involves periodic review of output by a supervisor or direct clients of the process. Is sought out and/or assigned to provide general guidance, direction, training, and technical support to junior-level personnel. Contributes to the professional development of employees but does not possess hiring or firing authority.Work Environment
Situated in a comfortable indoor setting. Any adverse conditions would be infrequent and manageable. Most time is spent seated in a comfortable position, with frequent opportunities to move around. On rare occasions, there may be a need to lift or move light items. Typically requires minimal overnight travel, less than 5% of the time.Education and Experience
Technical certification or an associate degree may be necessary in certain areas. Generally, 5-7 years of experience in a related field is expected.Preferred Qualifications
If you are interested in contributing to the growth of the concrete industry, we look forward to discussing our available opportunities with you.
Recruiter Williams, Victoria
Req ID WCJR-012166
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