Current jobs related to Customer Engagement Specialist - Montreal, Quebec - Accoravillage
-
Community Engagement Specialist
1 month ago
Montreal, Quebec, Canada Triptyq Full timeRole OverviewWe're seeking a highly skilled and enthusiastic Community Support Specialist to join our team at Tokidos. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our customers, ensuring their needs are met, and fostering a positive community experience.Key ResponsibilitiesCustomer Support:...
-
Community Engagement Specialist
1 month ago
Montreal, Quebec, Canada Triptyq Full timeRole OverviewWe're seeking a highly skilled and enthusiastic Community Support Specialist to join our team at Tokidos. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our customers, ensuring their needs are met, and fostering a positive community experience.Key ResponsibilitiesCustomer Support:...
-
Bilingual Patient Engagement Specialist
1 month ago
Montreal, Quebec, Canada Randstad Canada Full timeJob Title: Bilingual Specialist in Patient EngagementWe are seeking a highly skilled Bilingual Specialist in Patient Engagement to join our team at Randstad Canada. As a key member of our team, you will play a critical role in supporting the creation and execution of strategies to engage patients through various forums.About the Role:The ideal candidate will...
-
Community Engagement Specialist
1 month ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will play a crucial role in managing and nurturing our online community, assisting with videography and content creation on an ad hoc basis.Key Responsibilities:Develop and implement a...
-
Community Engagement Specialist
1 month ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will play a crucial role in managing and nurturing our online community, assisting with videography and content creation on an ad hoc basis.Key Responsibilities:Develop and implement a...
-
Senior Data Insights Specialist
4 weeks ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to improve customer experience at Customer Labs.Main Responsibilities:Analyze customer data to identify patterns and trends.Develop and maintain analytics dashboards to support business decisions.Collaborate with cross-functional teams to integrate data insights...
-
Senior Data Insights Specialist
4 weeks ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to improve customer experience at Customer Labs.Main Responsibilities:Analyze customer data to identify patterns and trends.Develop and maintain analytics dashboards to support business decisions.Collaborate with cross-functional teams to integrate data insights...
-
Senior Data Insights Specialist
1 month ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to drive customer experience improvements.Main Responsibilities:Analyze customer data to identify trends and opportunities for growth.Develop and maintain data-driven analytics dashboards to inform business decisions.Collaborate with cross-functional teams to...
-
Senior Data Insights Specialist
1 month ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to drive customer experience improvements.Main Responsibilities:Analyze customer data to identify trends and opportunities for growth.Develop and maintain data-driven analytics dashboards to inform business decisions.Collaborate with cross-functional teams to...
-
Community Engagement Specialist
4 weeks ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will play a crucial role in managing and nurturing our online community, assisting with videography and content creation on an ad hoc basis.Key Responsibilities:Develop and implement a...
-
Community Engagement Specialist
4 weeks ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will play a crucial role in managing and nurturing our online community, assisting with videography and content creation on an ad hoc basis.Key Responsibilities:Develop and implement a...
-
Senior Data Insights Specialist
2 months ago
Montreal, Quebec, Canada Customer Labs Full timeAbout Customer LabsWe are a leading company in the field of customer experience improvement, and we are looking for a talented Senior Analytics Engineer to join our team.Job SummaryWe are seeking a highly skilled Senior Analytics Engineer to lead our data-driven initiatives and drive business growth through data insights. The ideal candidate will have a...
-
Senior Data Insights Specialist
2 months ago
Montreal, Quebec, Canada Customer Labs Full timeAbout Customer LabsWe are a leading company in the field of customer experience improvement, and we are looking for a talented Senior Analytics Engineer to join our team.Job SummaryWe are seeking a highly skilled Senior Analytics Engineer to lead our data-driven initiatives and drive business growth through data insights. The ideal candidate will have a...
-
Community Engagement Specialist
4 weeks ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will be responsible for managing and nurturing our online community, assisting with videography and content creation, and engaging with our audience across various platforms.Key...
-
Community Engagement Specialist
4 weeks ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will be responsible for managing and nurturing our online community, assisting with videography and content creation, and engaging with our audience across various platforms.Key...
-
Community Engagement Specialist
3 weeks ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will be responsible for managing and nurturing our online community, assisting with videography and content creation, and engaging with our audience across various platforms.Key...
-
Community Engagement Specialist
4 weeks ago
Montreal, Quebec, Canada Nuovo Photography Full timeAbout the RoleWe are seeking a highly skilled and creative Community Engagement Specialist to join our team at Nuovo Photography. As a key member of our marketing team, you will be responsible for managing and nurturing our online community, assisting with videography and content creation, and engaging with our audience across various platforms.Key...
-
Technical Sales Specialist
1 week ago
Montreal, Quebec, Canada TechnoGénie - Chasseurs de Talents Full timeJob SummaryWe are seeking a highly motivated Technical Sales Specialist to join our team at TechnoGénie - Chasseurs de Talents. As a Technical Sales Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide technical support and guidance to clients on our products and...
-
Supporter Engagement Specialist
1 month ago
Montreal, Quebec, Canada Canadian Cancer Society Full timeJob Title: Supporter Engagement SpecialistLocation: Montreal, Quebec CityWork Model: Hybrid Work ModelSalary Band: 4 ($52,000 CAD)About the Role:The Supporter Engagement Specialist plays a vital role in securing support from donors, participants, companies, and third-party groups to help donors give in ways that are meaningful to them and support the...
-
Supporter Engagement Specialist
1 month ago
Montreal, Quebec, Canada Canadian Cancer Society Full timeJob Title: Supporter Engagement SpecialistLocation: Montreal, Quebec CityWork Model: Hybrid Work ModelSalary Band: 4 ($52,000 CAD)About the Role:The Supporter Engagement Specialist plays a vital role in securing support from donors, participants, companies, and third-party groups to help donors give in ways that are meaningful to them and support the...
Customer Engagement Specialist
3 months ago
About Accoravillage:
Accoravillage is at the forefront of providing innovative solutions in thermal management, emission control, vehicle maintenance, and household products that prioritize consumer safety and environmental protection.
Our company excels in transforming consumer insights into groundbreaking innovations while leveraging extensive category expertise to build strong brands that resonate with consumer preferences. Our cutting-edge solutions are supported by robust R&D capabilities and comprehensive educational resources. With a progressive supply chain and multiple manufacturing facilities worldwide, we are well-equipped to meet diverse market needs.
Position Overview:
We are seeking a passionate and committed Customer Experience Coordinator to elevate our customer interactions. In this role, you will monitor all customer engagement touchpoints, respond to inquiries, and identify opportunities to enhance our service offerings. The right candidate will have the potential to advance into a leadership role within the team.
Key Responsibilities:
- Manage customer orders from initiation to delivery, collaborating with internal teams such as Sales, Operations, and Finance.
- Assess customer needs and proactively ensure positive experiences.
- Conduct data analysis and maintain system integrity.
- Implement system enhancements and streamline processes.
- Oversee a designated customer portfolio across various sectors served by Accoravillage.
- Verify the accuracy of order details including pricing, discounts, promotions, and shipping terms.
- Respond to customer inquiries regarding order status, modifications, or any issues raised.
- Handle administrative requests from customers, including documentation and returns.
- Support the onboarding of new clients and business opportunities.
- Lead initiatives for process improvements within the department, including documentation and training.
- Manage invoicing and follow-up with customers.
Qualifications:
- Fluency in English and French is required.
- A degree in Business Administration, Commerce, or a related field is advantageous.
- 3 to 5 years of experience in customer service, sales administration, or a related area.
- Strong analytical and problem-solving abilities.
- Proficient in computer applications including EDI, e-commerce platforms, CRM systems, and customer portals.
- Demonstrated leadership skills with a drive for success and growth within the organization.
- Adept at evaluating processes for efficiency improvements.
- Exceptional multitasking capabilities in a dynamic environment.
Our Core Values:
We uphold integrity, foster teamwork with mutual respect, act with urgency, and prioritize safety, environmental responsibility, and quality.
For more information about our company and solutions, please visit our website.
