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Supporter Engagement Specialist
1 month ago
Location: Montreal, Quebec City
Work Model: Hybrid Work Model
Salary Band: 4 ($52,000 CAD)
About the Role:
The Supporter Engagement Specialist plays a vital role in securing support from donors, participants, companies, and third-party groups to help donors give in ways that are meaningful to them and support the objectives of the Canadian Cancer Society.
Key Responsibilities:
- Prospects, cultivates, solicits, secures, manages, and stewards a prescribed level of new and existing partner and donor accounts independently to meet direct revenue goals for the CG Department.
- Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of donor and participant fundraising programs, including Run for The Cure, Relay for Life, IFE's, Special Events, Mid-Tier Donors, Community Foundations, Monthly Giving, One Time Gifts, and other campaigns as they arise.
- Works in conjunction with the CGD team to ensure revenue goals are met for the program, including a variety of appeals to returning and new donors and event participants to help maximize their giving to the CCS.
- Maintains current knowledge of peer-to-peer, special event, third-party, and signature event giving trends through ongoing training, networking, and research.
- Monitors external markets to identify new partnership opportunities and engage in new business development.
- Ensures the Society's policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale.
- Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into the system.
- Works with other areas of CCS as partners to deliver the full donor experience, particularly in the areas of Signature Events, Community Events, Mass Marketing, and Leadership Giving.
- Contributes to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.
- Other projects and duties as assigned.
Qualifications:
- Bilingual in English and French.
- Related post-secondary education and/or equivalent combination of education and related experience in a multi-level non-profit organization, or similar levels of sales-related experience.
- Minimum three years fundraising or sales experience, with a focus on building and growing relationships.
- Exceptional relationship management skills (active listening, speaking, presentation skills, motivational interviewing, and negotiations).
- Excellent interpersonal skills and the capacity to communicate at all levels with confidence.
- Exceptional time management skills.
- Proficiency in MS Office (Word/Excel/PowerPoint/Outlook).
- Experience in a complex, diverse, not-for-profit organization an asset.
- Working knowledge of Salesforce is considered an asset.
- Valid driver's license and access to a vehicle.
- Planned and unplanned evening and weekend work is required, and it may be without substantive notice.
- Some travel would be required to attend donor meetings and events.
About the Canadian Cancer Society:
The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer. As the voice for people who care about cancer, we work with governments to shape a healthier society. No other organization does all that we do to make lives better today and transform the future of cancer forever.
How to Apply:
Qualified candidates are invited to submit their resume, cover letter, and salary expectations by October 11, 2024.
We thank all candidates for their interest and advise that only those selected for an interview will be contacted.
