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Sales Representatives
2 months ago
About the Role
IO Solutions Contact Center is seeking dynamic, bilingual (English and French) candidates who are passionate about delivering exceptional customer experiences. As a Sales Representative, you will play a key role in providing top-notch service to our clients and achieving productivity goals.
Key Responsibilities
- Provide excellent customer service and support
- Promote products and services to meet customer needs
- Respond to customer inquiries and resolve issues
- Listen to customers, analyze their needs, and propose tailored solutions
- Foster customer loyalty by offering personalized services and targeted promotions
- Achieve productivity and quality targets
- Promote and suggest relevant products and services
- Take appropriate measures and demonstrate accountability
Requirements
- Excellent verbal and written communication skills in French and English
- Customer-focused attitude, positive orientation, and empathy
- Patient and attentive; excellent listening skills
- Courtesy, patience, and energy are essential for this role
- Excellent communication and analytical skills
- Ability to work in a dynamic, fast-paced environment
- Ability to multitask and prioritize tasks effectively
What We Offer
- Competitive salary and job stability
- Public transportation reimbursement (eligibility criteria apply)
- Employee discounts with our partner companies
- Diverse events, activities, and contests
- Dynamic and stimulating work environment
- Career advancement opportunities
- Work from our office at 5000 rue Buchan (5-minute walk from Namur metro station)
