Order Fulfillment Specialist

6 days ago


Oakville, Ontario, Canada US Tech Solutions, Inc. Full time
About the Role

US Tech Solutions, Inc. is seeking a highly skilled and detail-oriented Order Processing Assistant to join our team. As an Order Processing Assistant, you will play a critical role in ensuring the timely and accurate processing of customer orders.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Order Processing: Process customer orders accurately and efficiently, ensuring that all necessary information is included and that orders are fulfilled in a timely manner.
  • Logistics Coordination: Coordinate with our logistics team to ensure that orders are shipped promptly and that any issues that arise are resolved quickly.
  • Communication: Communicate effectively with our clients, our logistics team, and other stakeholders to ensure that orders are processed smoothly and that any issues are resolved quickly.
Requirements
  • Customer Service Experience: 1+ year of experience in a customer-facing role, providing exceptional service to clients.
  • Order Processing Experience: 1+ year of experience processing customer orders, including experience with order management systems.
  • Logistics Experience: 1+ year of experience in a logistics or supply chain role, coordinating with logistics teams to ensure timely and accurate order fulfillment.
  • Communication Skills: Excellent communication skills, both written and verbal, with the ability to communicate effectively with clients, logistics teams, and other stakeholders.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for growth and professional development within the company.
  • Collaborative Team Environment: A collaborative team environment with a focus on teamwork and mutual support.


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