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Order Processing Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Order Processing Specialist to join our team at US Tech Solutions. As a key member of our logistics team, you will be responsible for ensuring the timely and accurate processing of customer orders.
Key Responsibilities- Order Processing: Consistently maintain accurate and up-to-date records of customer orders, including tracking and verifying order status.
- Customer Service: Provide exceptional customer service by responding to customer inquiries and resolving any issues in a timely and professional manner.
- Logistics Coordination: Collaborate with project managers and warehouse teams to ensure seamless order fulfillment and delivery.
- Problem-Solving: Identify and resolve any issues that may impact customer shipments, such as shipping delays or inventory discrepancies.
- Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with customers, project managers, and warehouse teams.
- Attention to Detail: High level of accuracy and attention to detail, with the ability to maintain accurate records and track order status.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve issues in a timely and professional manner.
- Logistics Experience: Experience in logistics, supply chain management, or a related field, with a strong understanding of transportation methods and delivery requirements.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are committed to delivering exceptional service and support to our clients and customers.
