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Order Management Coordinator

2 months ago

Oakville, Ontario, Canada Artech LLC Full time

We are seeking a highly skilled Order Management Specialist to join our team at Artech LLC. As a key member of our operations team, you will be responsible for ensuring the timely delivery of orders to our customers.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service by responding to customer inquiries in a timely and professional manner.
  • Order Management: Manage orders from receipt to delivery, ensuring that all orders are fulfilled accurately and on time.
  • Logistics Coordination: Coordinate with our logistics team to ensure that orders are delivered to customers in a timely manner.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.

Requirements:

  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
  • Attention to Detail: High level of attention to detail, with the ability to accurately process and fulfill orders.
  • Teamwork: Ability to work effectively in a team environment, with a strong focus on collaboration and customer satisfaction.