Retail Store Manager
5 days ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Macleod Thrift Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.
Key Responsibilities- Staff Supervision: Supervise and manage a team of sales staff, including apprentices, sales associates, and design team members, to ensure that they are meeting their sales targets and providing excellent customer service.
- Sales Floor Management: Assign sales staff to duties, manage the sales floor, and ensure that the store is well-organized and visually appealing.
- Inventory Management: Oversee the receipt, storage, and sale of merchandise, ensuring that inventory levels are maintained and that stock is rotated regularly.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
- Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters, analyzing data to identify trends and areas for improvement.
- Store Operations: Manage the day-to-day operations of the store, including opening and closing procedures, cash handling, and payroll administration.
- Performance Management: Conduct regular performance reviews with sales staff, providing feedback and coaching to help them improve their performance.
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year of retail management experience
This is a permanent, full-time position, working 30-44 hours per week. The work language is English.
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