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Retail Store Manager

2 months ago


Calgary, Alberta, Canada Community Liquor Store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Community Liquor Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support as needed to ensure that our customers receive excellent service.
  • Inventory Management: Organize and maintain inventory levels, ensuring that our store is well-stocked and that we are able to meet customer demand.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that our customers leave the store satisfied and loyal.
  • Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations to improve store performance.
  • Recruitment and Training: Hire, train, and develop sales floor staff, ensuring that they have the skills and knowledge needed to provide excellent customer service.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a retail management role
  • Language: English
  • Work Schedule: 35 hours per week