Events and Meetings Specialist
4 weeks ago
Are you looking for an engaging and dynamic position within the events department at a premier mountain resort? We are in search of a dedicated Events and Meetings Specialist to enhance our Sales and Catering team. Reporting directly to the Manager of Conferences and Events, this role involves selling and reserving meeting spaces while coordinating essential services for groups and organizations hosting meetings, conventions, and events on our property.
This position will focus on cultivating and enhancing relationships with the Sun Peaks Resort Mountain Team and prospective clients, facilitating future bookings through various networking initiatives such as sales outreach, entertainment events, familiarization trips, trade shows, and community gatherings.
Compensation Overview$55,000.00 annually
Medium, with tasks involving handling loads between 10 and 20 kg, primarily in an indoor environment.
Conference and Event Management (Planning)
- Sell and reserve meeting spaces while coordinating services for groups and organizations hosting events on our property.
- Serve as the primary contact for all assigned groups, collaborating with clients to create Banquet Event Orders and Group Recaps.
- Ensure all special requests—such as Food and Beverage, Audio Visual, and other arrangements—are accurately documented on BEOs and approved by an authorized representative.
- Participate in pre-conference meetings with clients and relevant departments to confirm that all necessary details are communicated effectively.
- Respond promptly and professionally to all guest inquiries and requests.
- Act as a liaison between the hotel and groups, ensuring meeting spaces are set up correctly and addressing any special client requests.
- Create detailed group recaps that outline group objectives, room allocations, rates, VIPs, and all special instructions for operational departments.
- Plan all group food and beverage events, assisting with menu selection, decorations, entertainment, and audio-visual needs.
- Address any unexpected issues that arise to ensure events proceed smoothly.
- Process billing for groups to ensure accurate accounting post-event.
- Collaborate with other Resort and Hotel departments to develop innovative revenue streams.
- Achieve pre-established monthly revenue targets for banquets as set by the Directors of Sales and Food and Beverage.
- Welcome clients upon arrival and introduce them to key hotel personnel.
- Draft Banquet Event Orders containing information for each group's meetings and food and beverage functions.
- Communicate any last-minute changes in group functions to hotel staff and ensure satisfactory follow-up.
- Plan and lead pre-convention meetings as requested by clients.
- Build and strengthen relationships with the Sun Peaks Resort Mountain Team and potential clients to facilitate future bookings through networking activities.
- Assist sales team members in acquiring new business and closing deals.
- Support hotel service and relationship strategies, fostering customer loyalty through exceptional service.
- Develop strong partnerships with the property team to ensure cohesive efforts towards shared goals.
- Attend departmental and hotel meetings as required.
- Establish connections within the Sun Peaks community to expand the client base for sales opportunities.
- Embody the Sun Peaks Grand Hotel brand with enthusiasm, inspiring others to deliver memorable guest experiences.
- Excellent interpersonal skills with a strong service orientation.
- Highly organized with a keen attention to detail.
- Ability to manage multiple tasks in a fast-paced, self-directed environment.
- Strong collaborative skills to work effectively across teams and departments.
- Exceptional listening skills and a focus on client needs.
- Outstanding written and verbal communication skills.
- Preferred candidates will have a minimum of 2 years of experience in events and hospitality.
As Canada's second-largest ski area, we are a passionate team dedicated to providing an exceptional mountain resort experience for our guests.
Our employees are central to our mission, making a positive impact on our guests and workplace every day. We invest in the employee experience to ensure everyone can thrive and embody our values.
Regardless of your background or career path, once you become part of the Sun Peaks team, you will feel a sense of belonging within our unique community. Your well-being is important to us; you will have numerous opportunities for growth and learning, as well as the chance to enjoy all that our beautiful mountain resort has to offer. In return, we expect you to be committed to creating memorable experiences for our guests while caring for our environment for future generations.
Benefits and Perks- Winter/Summer Season Lift, Trail, and Golf passes.
- Initial entitlement to three weeks of paid vacation.
- Comprehensive benefits plan including Health Spending Account and Employee Family Assistance Program.
- Participation in our RRSP and matching DPSP programs.
- Support for training and professional development opportunities.
- Dining discounts at our hotel and resort-owned outlets.
- Retail discounts in our resort-owned shops.
- Friends and family rates at the Sun Peaks Grand Hotel.
- Reciprocal programs with partner ski areas and hotels.
- Eligibility for our 'Pay for Performance' incentive bonus program for top performers.
We are an equal opportunity employer, committed to fostering a diverse and inclusive culture, and we encourage applications from all qualified individuals.
We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.
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