Technical Support Specialist

3 weeks ago


Guelph, Ontario, Canada Vlogic Soft Inc. Full time

Vlogic Soft Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers. Your primary focus will be on resolving technical issues related to computer systems, software applications, and network connectivity.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for:

  • Responding to customer inquiries and resolving technical issues in a timely and professional manner
  • Providing technical guidance and support to customers via phone, email, or in-person
  • Collaborating with internal teams to resolve complex technical issues
  • Documenting and maintaining accurate records of customer interactions and technical issues

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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