Area Operations Manager
4 weeks ago
Temporary Full-Time Position
Family Care Team, Regional Office
Overview:
As the Area Operations Manager, you will report directly to the Regional Director of Primary Health Care, Community Nursing & IPAC. Your primary responsibility will be to collaborate in the formulation and integration of the Central Zone Primary Health Care (PHC) Framework.
Your role will involve supporting initiatives outlined in Central Zone's Strategic Plan while enhancing partnerships with community stakeholders, with a focus on Patient and Family Centered Care and improving access to healthcare services.
Utilizing change management strategies, you will work alongside stakeholders, including the Shalloway Family Practice Network and Community Advisory Committees (CAC), to establish and oversee the Family Care Team (FCT) in the designated area. Your leadership will be pivotal in advancing the principles of Primary Health Care, which include:
- Active Community Engagement
- Access & Continuity of Care
- Capacity Building & Transformation
In partnership with the Director of PHC, Community Nursing & IPAC, Senior Director of PHC & Community Services, and the Medical Director of Primary Care, you will develop a comprehensive 3- and 5-year action plan aimed at PHC Reform.
Key Responsibilities:
- Develop operational and clinical policies for Family Care Teams.
- Ensure the delivery of safe and high-quality clinical services while establishing standards of care.
- Collect and analyze data for evaluation and reporting purposes.
- Support community needs assessments in collaboration with the Manager of PHC & Chronic Disease.
- Maintain electronic record-keeping, integration, and panel management.
- Facilitate clinical adoption and change management initiatives.
Qualifications:
Applicants should possess an undergraduate degree in a health-related field, system design, project management, interdisciplinary studies, or public health. A minimum of 5 years of progressive leadership experience within the last 7 years is required, demonstrating a successful track record in system transformation and redesign.
Experience in PHC management, health program planning, community mobilization, and health education is essential. Candidates must consistently demonstrate the corporate values of NLHS and show a commitment to person and family-centered care.
Effective time management skills and the ability to prioritize tasks are crucial. A Class 05 driver's license and the ability to travel are also required. A graduate degree in a health-related discipline is preferred.
Additionally, a satisfactory record of work performance and attendance is mandatory for this position, along with a satisfactory certificate of conduct from the appropriate authorities. LEAN/Prosci certification is considered an asset, as is experience working within rural healthcare service delivery models.
Applicants claiming equivalency must provide an explanation in their cover letter detailing how their education and experience meet the required qualifications.
Work Hours: 70 hours bi-weekly (Flexible schedule/hours of work will be required)
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