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Manager, Donor Services

2 months ago


Vancouver, British Columbia, Canada BC Children's Hospital Foundation Full time
Job Title: Manager, Donor Services

The Manager, Donor Services is a key role within our organization, responsible for leading our Donor Services team in ensuring accurate and timely processing of donations. This position requires strong leadership and management skills, as well as a deep understanding of financial reconciliations and regulatory compliance.

Key Responsibilities:
  • Provide leadership and coaching to the Donor Services team, ensuring they have the skills and knowledge needed to excel in their roles.
  • Oversee the day-to-day operations of the Donor Services team, ensuring all tasks are completed accurately and within expected timelines.
  • Ensure all donor details, gift, and financial information are accurate, secure, and stored in compliance with current regulations.
  • Develop and implement policies and procedures to maintain compliance with legislated tax receipting policies.
  • Oversee the reconciliation of transactions in the Foundation database with the Accounting system's general ledger to support accurate reporting on financial statements.
  • Lead year-end external audit processes as they relate to revenue systems.
  • Develop, manage, and monitor the DS department's annual budget.
Requirements:
  • Minimum 5 years of experience in accounting or database management.
  • Strong knowledge of Blackbaud Raiser's Edge NXT or other database experience.
  • Current knowledge of CRA, PCI, Privacy regulations and policy.
  • Strong analytical and problem-solving skills, with high degree of accuracy and attention to detail.
  • Strong knowledge of Microsoft Office Applications (Word, Excel, Outlook, and PowerPoint).
  • Knowledge of Lean and Human Centered Design methodologies and techniques.
  • Proven track record of effectively inspiring, coaching, and mentoring a team.
  • Excellent interpersonal and communication (verbal and written) skills.
  • Ability to handle confidential/sensitive material with discretion.
What We Offer:

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is committed to making a difference in the lives of children and families, and we are looking for like-minded individuals to join us.

We are committed to diversity, equity, and inclusion, and we welcome applications from individuals who reflect the diversity of the communities we serve. We are an equal opportunities employer and welcome applications from all qualified candidates.