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Customer Service Ambassador

2 months ago


Bedford, Quebec, Canada Fraserway RV Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Fraserway RV. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our customers' vacation dreams are realized.

Key Responsibilities:
  • Meet and greet customers, providing fast and efficient service with departures and returns
  • Quality check for departing and returning RVs, ensuring they meet our high standards
  • Demonstrate features of the RV rental fleet, providing expert information to customers
  • Solve customer concerns and/or issues in a friendly and professional manner
  • Perform basic administrative duties, processing financial transactions and reports
Requirements:
  • Fluency in German or Dutch is an asset
  • Be a person of integrity, always making a positive contribution to your work environment
  • Be reliable, punctual, and hard-working
  • Have excellent customer service and communication skills
  • Have a friendly outgoing personality and love working with an international clientele
  • Be confident working in a fast-paced environment and meeting tight deadlines
Why Work with Us:

At Fraserway RV, we offer a supportive and dynamic work environment, with opportunities for career growth and development. We are committed to providing our team members with the tools and resources they need to succeed, and we are looking for individuals who share our values of humility, hunger, and smartness.