Customer Service Ambassador
5 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Fraserway RV. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our customers' vacation dreams are realized.
Key Responsibilities:
- Meet and greet customers, providing a warm and welcoming experience
- Provide fast and efficient service with departures and returns, ensuring a seamless experience for our customers
- Conduct quality checks on departing and returning RVs, ensuring they meet our high standards
- Demonstrate features of our RV rental fleet, highlighting the benefits and amenities of each unit
- Solve customer concerns and/or issues in a friendly and professional manner
- Perform basic administrative duties, processing financial transactions and reports
- Other duties as assigned by manager
Requirements:
- Fluency in German or Dutch is an asset
- Be a person of integrity and always make a positive contribution to your work environment
- Be reliable, punctual, and hard-working
- Have excellent customer service and communication skills
- Have a friendly outgoing personality and love working with an international clientele
- Be confident working in a fast-paced environment and meeting tight deadlines
- Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true
- Must provide references and undergo a criminal clearance report during the hiring process
About Fraserway RV:
Fraserway RV is part of Canada's largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team, we do everything possible to ensure our customers' vacation dreams are realized.
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