Customer Service Representative

1 month ago


Richmond Hill, Ontario, Canada SinglePoint Group International Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SinglePoint Group International. As a Customer Service Representative, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.

Key Responsibilities:
  • Provide customer service and support to customers via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
  • 1+ year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • High school diploma or equivalent required
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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