Customer Service Representative

4 weeks ago


Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time
Customer Service Representative Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Handyman Connection of York, ON.

About the Role
  • Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
  • Manage customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
  • Utilize strong communication and interpersonal skills to build strong relationships with clients and colleagues.
Responsibilities
  • Respond to customer inquiries via phone, email, and in-person.
  • Resolve customer complaints and issues in a fair and timely manner.
  • Provide product and service information to customers, ensuring they are informed and satisfied.
  • Work with the sales team to identify and pursue new business opportunities.
  • Maintain accurate records and reports of customer interactions and sales activity.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience in a retail or service-based environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Proficiency in Microsoft Office and CRM software.

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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