Customer Service Representative
4 weeks ago
Handyman Connection of York, ON is seeking a skilled Customer Service Representative to join our team. As a key member of our office support staff, you will be responsible for providing exceptional customer service, managing customer inquiries, and ensuring a positive experience for our clients.
Key Responsibilities- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues in a timely and professional manner
- Manage customer relationships and build trust through effective communication
- Process customer payments and maintain accurate records
- Collaborate with colleagues to achieve team goals and objectives
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and conflict resolution skills
- Proficiency in Microsoft Office and CRM software
- Experience in customer service or a related field
We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
About Handyman ConnectionHandyman Connection of York, ON is a locally owned and operated home improvement company dedicated to providing exceptional customer service and quality workmanship. We are committed to building long-term relationships with our customers and community.
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