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Employee Relations Specialist
2 months ago
GardaWorld is seeking a highly skilled Employee Relations Specialist to join our team. As an Employee Relations Specialist, you will play a critical role in promoting employee welfare and resolving human relations problems.
Key Responsibilities:- Document and manage employee relations or workplace concerns in a case management system and initiate the fact-finding process.
- Conduct thorough and timely fact-finding to determine the appropriate resolution or if further investigation is needed.
- Maintain accurate and up-to-date records and documentation in the case management system.
- Ensure each employee relations or workplace concern is documented and addressed, regardless of the intake method.
- Escalate employee concerns or grievances as necessary.
- Engage with employees regarding reasonable accommodation requests, including interviewing employees and evaluating requests.
- Provide strategic support to all levels of the organization to ensure employee performance management is top of mind.
- Stay attuned to organizational and operational changes to identify potential risks and develop proactive plans.
- Serve as a point of contact and provide support, guidance, and direction to management and employees on employee performance management.
- Assist with the development and delivery of feedback or corrective/disciplinary actions.
- Provide data analysis and reporting solutions to highlight key trends in employee relations and drive proactive solutions.
- Help develop target initiatives to address specific employee relations issues.
- Partner with HR Partners and the Performance Management team to identify trends in performance issues and action plans.
- Facilitate educational workshops and training on topics related to employee relations.
- Conduct routine data analysis and reporting to identify and escalate key trends in employee relations issues.
- Design, create, and implement proactive programs, policies, and procedures to improve employee relations.
- Maintain accurate, confidential records regarding all reported cases and fact-finding documentation.
- Interpret and apply an understanding of GardaWorld policies and practices, employment law, and other regulations to provide advice and guidance.
- A minimum of 5 years of experience in Human Resources, preferably in a unionized environment.
- Post-secondary education in Human Resources or Labour Relations or equivalent work experience.
- Team Building and Communication: Support the development of a healthy internal culture and facilitate coordination and communication between departments.
- Work Standards: Set and maintain high performance standards and pay close attention to detail, accuracy, and completeness.
- Problem Solving: Analyze problems, identify cause and effect relationships, and come up with appropriate solutions.
- Initiative: Take action to influence events and generate ideas for development.
- Communication: Communicate clearly and concisely.
- 20% to 30% of this position is travel-based within Canada, with a higher travel requirement during collective bargaining negotiations.
- Most of the time is spent in an office environment with frequent opportunity to move about.
- Occasional lifting of light objects.
- Requires visual attention and concentration when working with employees to determine and understand employee relations issues.
- Long periods of reading and concentration required when doing research on case law and reviewing case files.
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
We thank all candidates for their interest; however, we will communicate only with the selected candidates.
