Hotel Receptionist

4 weeks ago


Toronto, Ontario, Canada The Parkdale Hostellerie Full time
Job Title: Hotel Receptionist

We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at The Parkdale Hostellerie.

Job Summary

The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.

Key Responsibilities
  • Investigate and resolve guest complaints and issues in a professional and courteous manner.
  • Register arriving guests, assign rooms, and process departures, including calculating charges and receiving payments.
  • Provide information on hotel facilities, services, and local attractions to guests.
  • Process group arrivals and departures, and maintain an inventory of vacancies and room assignments.
  • Balance cash, complete balance sheets, and perform other administrative tasks as required.
Requirements
  • 1-2 years of experience in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic computer skills and knowledge of word processing and spreadsheet software.
What We Offer

The Parkdale Hostellerie offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.


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