Sales Operations Leader

4 weeks ago


Montreal, Quebec, Canada ML Aesthetic Clinic Full time


As our clinic continues to thrive, we are in search of a motivated Operations Manager to spearhead our operational strategies and contribute to the expansion of our clientele.

The ideal candidate will have a strong passion for the beauty and wellness sector, coupled with a remarkable ability to enhance operational efficiency and foster enduring relationships with clients.


Key Responsibilities:

Formulate and Implement Operational Strategies:
Develop and execute effective strategies to promote our holistic and medical aesthetic services. Customize approaches to engage both new and existing markets, driving growth and profitability.

Manage and Develop the Operations Team:
Oversee and grow the operations team to meet the increasing demands of our clinic. Provide training and mentorship to ensure team members are effective and motivated.

Client Relationship Development:
Cultivate and sustain strong, long-lasting customer relationships. Comprehend client needs and provide solutions and support that enhance their experience with ML Aesthetic.

Market Research and Analysis:
Perform market research to identify trends, challenges, and opportunities within the aesthetic and wellness industry. Regularly report on operational results, market conditions, and team performance.

Cross-Department Collaboration:
Collaborate closely with other departments, including marketing and sales, to ensure a unified approach to client satisfaction and clinic growth.

Qualifications:

Required Qualifications:
Demonstrated experience in operations management, preferably within the aesthetics, beauty, or wellness sectors.
Strong leadership capabilities with the ability to coach and inspire a team.
Excellent communication and interpersonal skills, with a talent for building rapport with clients.
Strategic thinker with a solid analytical ability to forecast operational trends and implement effective growth strategies.
A degree in Business Administration, Operations Management, or a related field is preferred.
Proficiency in English and French is essential.

Why Join ML Aesthetic?
Dynamic Career Advancement:
As a growing clinic, there are substantial opportunities for career progression. We are committed to your professional development and promote from within.

Attractive Compensation:
Enjoy a competitive salary with the potential for significant performance-based incentives.

Innovative Work Environment:
Be part of a forward-thinking team that integrates medical and holistic approaches to aesthetics and wellness.

Employee Benefits:
Access discounts on clinic services and products, supporting your personal health and well-being.

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