Store Manager

3 days ago


Gatineau, Quebec, Canada Independent Grocers Alliance Full time
Job Summary

We are seeking a highly motivated and experienced Store Manager to join our team at Independent Grocers Alliance. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of retail staff to achieve sales targets and provide exceptional customer service.
    • Develop and implement strategies to improve store performance, including inventory management, visual merchandising, and customer engagement.
  • Operations and Logistics
    • Oversee the day-to-day operations of the store, including receiving, stocking, and maintaining a clean and organized store environment.
    • Manage inventory levels, including ordering and receiving stock, to ensure optimal stock levels and minimize waste.
  • Customer Service and Engagement
    • Ensure that customers receive excellent service, including responding to customer complaints and resolving issues in a timely and professional manner.
    • Develop and implement strategies to increase customer loyalty and retention, including loyalty programs and customer feedback initiatives.
Requirements
  • 2+ years of retail management experience, preferably in a grocery or convenience store environment.
  • High school diploma or equivalent required; college degree preferred.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions.

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