Veterinary Practice Manager, Beardall Animal Hospital
6 days ago
Job Summary:
VCA Canada Beardall Animal Hospital in Kingston, ON is seeking an experienced veterinary client service professional to join our leadership team as our Hospital Manager.
The successful candidate will be passionate about providing leadership and development for a multi-faceted team, who delivers a high level of veterinary services to our patients and pet owners.
Key Responsibilities:
- Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service.
- Oversee the hiring, reviewing, disciplining and terminating of professional staff, with the approval of the Regional Management team.
- P&L management & monthly review in collaboration with the Hospital Medical Director & Regional Management team.
- Positively represent the hospital and VCA Canada in the professional community and to the general public.
Requirements:
- Minimum 2-3 years experience supervising up to 30 staff members in multi-faced roles; delegate, motivate and coordinate.
- Previous customer service and financial budget management experience.
- Administrative skills: scheduling staff, document control, filing, various reporting and coordinating office services (equipment/supplies/forms/procedures).
- Leadership skills: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service.
- Exceptional interpersonal skills; develop a respectful team-building atmosphere with your colleagues, while providing compassionate and professional relations with your pet parents and community.
- Must be able to handle multiple tasks and deal with an environment of changing priorities and manage positive change – processes, people and growth.
What We Offer:
- RRSP 5% Employer Group Match Program
- Exceptional career development: there is room to grow here
- Access to amazing mini-courses.
- Membership and dues.
- Wellness days, sick days, and vacation time.
- Employee assistance program.
- Continuing education benefits; paid to learn
- Opportunities to give back to your community through VCA initiatives.
- E-tools to assist with meditation, better sleep, exercise, and focus.
- Virtual health care (telemedicine) offers quick access to quality care.
- Generous personal pet care discounts.
- And extra perks like shopping discounts and cool wellness apps
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