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Program Assistant

2 months ago

Brampton, Ontario, Canada Canadian Blood Services Full time
About the Role

Canadian Blood Services is seeking a Temporary full-time Program Assistant - Brampton to join our dynamic Strat Facilities Mgt & Bus Integr team.

In this role, you will provide system administrative and customer service support to excel in one or more required specialized areas such as: technology system knowledge, maintaining access privileges and data entry, knowledge management, and maintaining project documentation.

Key Responsibilities
  • Provide system and customer service support for the Strategic Facilities Management & Business Integration (SFM&BI) department and stakeholders.
  • Participate in and provide project and program support, create reports, dashboards, presentations, meeting documentation, respond to inquiries and concerns in accordance with established scripts, procedures, and processes.
  • Review documentation including but not limited to records, data, forms, policies, and departmental manuals.
  • Maintain documents, records, and data in a controlled manner to ensure accessibility to information using established knowledge management principles.
Requirements
  • Completion of post-secondary administrative training from an accredited community college or academic institution.
  • Minimum of three years related experience including knowledge of good record keeping practices.
  • Previous experience/exposure working within a GMP environment is preferred.
  • Ability to work effectively in a national virtual team environment and have the maturity to work with minimal supervision.
  • Proficiency in the use of personal computers within a Windows operating system using Microsoft Word, Excel, and Outlook software.
  • Experience with Teams, SharePoint, SAP, Documentum, Forms, and Power BI is preferred.
  • Demonstrated commitment to customer service and strong oral and written communication skills in English.
What We Offer
  • Payment in lieu of vacation and statutory holidays.
  • Annual performance award up to 5%.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.
Work Environment
  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/days of the week.
  • Shift/hours - Monday to Friday, 37.5 hours a week/7.5 hours a day.
  • Travel requirements - you may be required to travel to any of our sites, for team building meetings 1-2 times a year when required.

This position must meet the Trustworthiness and Reliability Verification requirements of the Canadian Nuclear Safety Commission and is subject to criminal records and employment verification checks.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.