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Technical Account Executive

3 months ago

Sudbury, Ontario, Canada Millennium 1 Solutions Full time

Position Overview:

As a Sales Engineering Consultant, your primary role will involve assisting clients with product offerings and services, assessing customer requirements, and delivering personalized solutions. This position demands excellent communication abilities, a strong enthusiasm for sales, and the capability to establish strong relationships with clients.

Key Responsibilities:

  • Engage with clients to present products and services.
  • Perform outbound outreach for customer retention and sales initiatives.
  • Advocate and suggest products tailored to client needs.
  • Ensure first contact resolution and fulfill customer expectations.
  • Comprehend customer requirements and provide customized solutions.
  • Inform clients about products and services effectively.
  • Achieve performance metrics and follow up with clients.
  • Address customer concerns promptly and effectively.
  • Accurately document customer interactions.
  • Communicate account details and pricing clearly.
  • Maintain product knowledge and uphold confidentiality standards.

Qualifications:

  • Background in Customer Care or Sales is preferred.
  • Availability for flexible scheduling, including evenings and weekends.
  • Proficient in building rapport with clients.
  • Comfortable navigating multiple computer systems.
  • Able to thrive in a target-oriented environment.
  • Secure storage for company information is necessary.
  • Reliable high-speed internet and an appropriate workspace.
  • Possession of an Apple or Android phone is optional.

About Millennium 1 Solutions:

Millennium 1 Solutions is a renowned organization committed to fostering diversity, equity, and inclusion. They offer a nurturing environment where employees can excel and contribute meaningfully. Becoming part of Millennium 1 Solutions means joining a team that appreciates your unique contributions and provides avenues for professional development.