Customer Service Representative

1 week ago


Calgary, Alberta, Canada Safeway Full time

About Safeway

Safeway is a leading retail grocery store chain that provides an exceptional food shopping experience to consumers across Canada. As a member of Sobeys Inc.'s retail food offering, we serve the needs of Canadians with more than 1,500 stores in over 800 communities from coast-to-coast.

Our Commitment

We are committed to delivering top quality products and superior service to our customers, and for giving back to the communities we serve. This commitment has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.

A Day in the Life of a Customer Service Representative

As a customer yourself, you know how important it is that checkout service is fast, accurate, and friendly. The impression shoppers get at the front end of the store is key to building customer loyalty. That is why our Customer Service Representatives play such an important role in the success of our stores.

Key Responsibilities

  • Uphold and comply with company procedures, standards and policies in all situations
  • Greet customers in a polite and friendly manner
  • Demonstrate superior customer service in accordance with Safeway's programs
  • Wrap and place merchandise in bags / carts
  • Ensure cleanliness of the store's front end
  • Collect and return shopping carts
  • Return store product
  • Grocery carry outs for customers
  • Sweep floors
  • Price checks as required

What We're Looking For

We are looking for friendly, enthusiastic individuals who enjoy giving our customers the best shopping experience. If you want the chance to join one of the best retail teams in the industry, enhance your skill set, learn from experts and advance your career, this is the place to be.

Why Work for Us

  • We offer regular pay increases for hourly employees, flexible scheduling and a comprehensive benefit plan that includes employer funded prescription drug coverage, vision care, dental coverage, and pension plan for eligible employees
  • We are an award winning organization that is renowned for its inclusive work environment and recognized as a great place to work

Physical Requirements

  • Frequent lifting of up to 10-30 pounds
  • Occasional lifting of up to 50 lbs including waist level and low level lifts
  • Constant walking, reaching and balancing
  • Frequent hand coordination, standing, bending, pushing or pulling
  • Occasionally working outside in variable conditions


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