Supervisor, Beverage Services and Operations
1 month ago
The Royal Conservatory is seeking a highly organized and detail-oriented Supervisor, Beverage Services & Operations to assist in managing event operation services, including concerts, corporate events, and social functions at The Royal Conservatory's TELUS Centre for Performance and Learning.
Main Duties & Responsibilities:- Assist in the screening, hiring, training, and scheduling of all event services staff, including bar and merchandise staff.
- Maintain and uphold all Alcohol and Gaming Commission of Ontario's regulations at all times.
- Ensure that high-volume business during intermissions is handled in a professional and efficient manner with the goal of capturing all possible patron business.
- Prepare nightly reports on concession sales, including nightly inventory, sales reports, and reconciliations.
- Coordinate/interface with security personnel on the proper and timely reporting of incidents involving patrons.
- Help manage aspects of beverage services including cash handling and reconciliation, receiving, quality control, and inventory management.
- Reconcile event beverage consumption following each event.
- Assist in managing event and catering services for private events, including set-up, tear-down, and load-out.
- Performing other duties as required.
- Current Smart Serve Certification required.
- A minimum of two years' experience in food & beverage or events management in a comparable venue.
- Experience using MS Suite, and POS systems.
- Experience managing merchandise operations an asset.
- Ability to appropriately prioritize tasks to execute events successfully.
- Strong communication, customer service, and interpersonal skills.
- Strong attention to detail and ability to draft complete and accurate event reports.
- Ability to remain adaptable and resolve multiple challenges in a working environment where intensity and pace of work can vary.
- Working in an office at a computer to access shared files, assemble event information, and complete event reports.
- Working in a team to compile event information and develop a plan to execute a successful event.
- Act as the leader of a team of event staff to facilitate bar service and back of house hospitality.
- During events, navigating a large venue with many stairs is a common requirement.
- Non-traditional work schedule, including early mornings and long hours.
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Supervisor, Beverage Services and Operations
3 weeks ago
Toronto, Ontario, Canada The Royal Conservatory Full timeJob Title: Supervisor, Beverage Services and OperationsThe Royal Conservatory is seeking a highly organized and detail-oriented Supervisor, Beverage Services and Operations to assist in managing event operation services, including concerts, corporate events, and social functions at our TELUS Centre for Performance and Learning.Main Duties and...
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