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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Little Caesars. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our restaurants.
Key Responsibilities- Service Development
- Determine the type of services to be offered and implement operational procedures to ensure exceptional customer experiences.
- Financial Management
- Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
- Performance Management
- Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
- Inventory Management
- Organize and maintain inventory levels to ensure efficient supply chain management.
- Health and Safety
- Ensure health and safety regulations are followed to maintain a safe working environment.
- Supply Chain Management
- Negotiate arrangements with suppliers for food and other supplies to optimize costs and quality.
- Marketing and Customer Service
- Participate in marketing plans and implementation to drive sales and customer engagement.
- Address customers' complaints or concerns to provide exceptional customer service.
- Team Leadership
- Plan, organize, direct, control, and evaluate daily operations to ensure efficient team performance.
- Supervision
- Supervise 5-10 team members to ensure effective team management.
- Work Environment
- Work in a fast-paced environment with a combination of sitting, standing, and walking.
- Stand for extended periods and work overtime as required.
- Personal Qualities
- Demonstrate accurate and reliable work habits.
- Exhibit excellent oral and written communication skills.
- Show flexibility and adaptability in a dynamic work environment.
- Display organized and efficient interpersonal skills.
- Be a team player with a client-focused attitude.
- 1 year to less than 2 years of experience in a similar role.
- Ability to work in a fast-paced environment with a combination of sitting, standing, and walking.
- Excellent communication and interpersonal skills.
- Ability to work overtime as required.