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Restaurant Operations Manager

2 months ago


Oshawa, Ontario, Canada Little Caesars Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Little Caesars. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our restaurants.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to ensure exceptional customer experiences.
  • Financial Management
    • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management
    • Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Inventory Management
    • Organize and maintain inventory levels to ensure efficient supply chain management.
  • Health and Safety
    • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supply Chain Management
    • Negotiate arrangements with suppliers for food and other supplies to optimize costs and quality.
  • Marketing and Customer Service
    • Participate in marketing plans and implementation to drive sales and customer engagement.
    • Address customers' complaints or concerns to provide exceptional customer service.
  • Team Leadership
    • Plan, organize, direct, control, and evaluate daily operations to ensure efficient team performance.
  • Supervision
    • Supervise 5-10 team members to ensure effective team management.
  • Work Environment
    • Work in a fast-paced environment with a combination of sitting, standing, and walking.
    • Stand for extended periods and work overtime as required.
  • Personal Qualities
    • Demonstrate accurate and reliable work habits.
    • Exhibit excellent oral and written communication skills.
    • Show flexibility and adaptability in a dynamic work environment.
    • Display organized and efficient interpersonal skills.
    • Be a team player with a client-focused attitude.
    Requirements
    • 1 year to less than 2 years of experience in a similar role.
    • Ability to work in a fast-paced environment with a combination of sitting, standing, and walking.
    • Excellent communication and interpersonal skills.
    • Ability to work overtime as required.