Customer Experience Ambassador
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our store team, you will be responsible for delivering exceptional customer experiences, promoting our products, and contributing to a positive and inclusive store environment.
Key Responsibilities- Support the daily operations of the store, ensuring a seamless customer experience
- Conduct inventory cycle counts, replenish stock, and manage product returns to maintain a well-stocked and visually appealing store
- Use merchandising standards to create an engaging and stimulating store environment
- Develop strong relationships with customers, understanding their needs and preferences to provide personalized recommendations
- Stay up-to-date on new products, promotions, and programs to effectively communicate with customers and drive sales
- Contribute to a culture of inclusivity and respect, ensuring all customers feel welcome and valued
- Participate in ongoing training and development to enhance skills and knowledge
- Previous experience in specialty retail or a retail environment is an asset
- Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Bilingualism (French/English) is required for all positions in Québec; other languages are an asset
At Indigo, we are committed to fostering a diverse and inclusive work environment that values and respects all employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
We are an equal opportunities employer and welcome applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+, and people with disabilities. Accommodations are available upon request.
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