Customer Service Ambassador

4 weeks ago


Ottawa, Ontario, Canada Bass Pro Shops Full time

Job Summary

The Customer Service Ambassador is responsible for providing exceptional customer service to all guests entering the store. This includes greeting and acknowledging customers in a friendly and professional manner, as well as providing information on in-store promotions and events.

Key Responsibilities

  • Provide superior customer service to all guests
  • Act as a brand ambassador for Bass Pro Shops/Cabela's
  • Greet customers enthusiastically and inform them of in-store promotions and events
  • Distribute flyers and promotional materials to customers
  • Direct customers to the appropriate department
  • Ensure firearms are properly checked by an Outfitter
  • Merchandise and maintain visual presentation of products and displays
  • Maintain cleanliness of the store entrance area
  • Assist in other areas of the store as needed

Requirements

  • Ability to provide exceptional customer service
  • Knowledge of general retail practices and procedures
  • Excellent communication and customer service skills
  • Ability to stand for prolonged periods
  • Experience in a related field or outdoor lifestyle

Bass Pro Shops & Cabela's is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits

  • Enjoy discounts on retail merchandise and restaurants
  • Fun work environment
  • Competitive wages
  • Excellent benefits
  • Unlimited career advancement opportunities
  • Bass Pro Cares Fund


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