Customer Experience Ambassador, Ottawa

2 weeks ago


Ottawa, Ontario, Canada Tiffany & Co. Full time

We are looking for a Customer Experience Ambassador who embodies the Tiffany brand in every client interaction.

Key Responsibilities:

  • Elevate the in-store experience by delivering memorable moments to every client.
  • Develop client relationships and exceed commercial targets through exceptional clienteling and sales skills.
  • Deepen relationships with clients to drive lifetime loyalty and spend.
  • Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
  • Cultivate new and existing client relationships through curiosity and discovery.

Requirements:

  • Experience in retail or luxury retail or relevant client-related experience.
  • Proven track record in achieving commercial results.
  • Ability to connect with clients and provide exceptional customer service.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Ability to work with a diverse client base.

Preferred Qualifications:

  • College or university degree.
  • Proficiency in multiple languages.

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and offer accommodations throughout the hiring process.



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