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Customer Support Team Leader

3 months ago

Toronto, Ontario, Canada tomato e-commerce Inc Full time
Job Title: Customer Service Supervisor

We are seeking a dedicated Customer Service Supervisor to become a vital part of our team at Tomato E-commerce Inc. In this role, you will play a crucial part in overseeing our customer service operations, ensuring that our clients receive exceptional support and assistance.

Job Description
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 2-3 years in a supervisory role
Responsibilities
  • Coordinate activities with other departments to enhance service delivery
  • Assign tasks and review performance of team members
  • Organize and maintain service inventory and resources
Requirements
  • Proficient in computer applications: MS Office Suite
  • Personal attributes: Reliability, Collaborative team player
Support Programs
  • Assistance for newcomers and refugees
  • Support initiatives for Veterans
  • Programs for Indigenous individuals
  • Resources for mature workers