Senior Retail Team Leader

3 weeks ago


Toronto, Ontario, Canada GONG CHA SCARBOROUGH Full time
Job Title: Senior Retail Team Leader

About the Role:

At GONG CHA SCARBOROUGH, we are seeking a highly motivated and experienced Senior Retail Team Leader to join our retail team. As a Senior Retail Team Leader, you will be responsible for leading a team of sales associates and providing guidance and support to ensure excellent customer service and sales performance.

Key Responsibilities:

- Supervise and train sales associates to achieve sales goals and provide exceptional customer service.
- Conduct performance reviews to identify areas of improvement and provide feedback to team members.
- Manage store inventory and maintain a clean and organized store environment.
- Collaborate with the management team to achieve sales objectives and implement visual merchandising plans.
- Resolve customer complaints and concerns in a professional and timely manner.
- Maintain a high level of product knowledge and stay up-to-date on industry trends.

Requirements:

- 2 years of retail management experience.
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and conflict resolution skills.
- Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for career advancement.
- A dynamic and supportive work environment.
- Professional development and training opportunities.

How to Apply:

If you are a motivated and experienced retail professional looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to [insert contact information].
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