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Restaurant Operations Manager

2 months ago

Guelph, Ontario, Canada FMI National Inc Full time
Restaurant Manager Job Description

FMI National Inc is seeking a skilled Restaurant Manager to oversee the daily operations of our dining establishment. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff performance, and maintaining a clean and safe environment.

Key Responsibilities:
  • Staff Management: Supervise and train a team of 16-20 staff members to ensure they are meeting performance expectations.
  • Operations: Plan and organize daily operations, including inventory management and health and safety protocols.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional manner.
  • Marketing: Participate in marketing plans and implementation to drive sales and growth.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Dependability, flexibility, team player, ability to multitask.
Benefits:
  • Health Benefits: Dental plan and health care plan.
  • Support for Newcomers and Refugees: Recognized employer that recruits and supports newcomers and refugees.
  • Support for Indigenous People: Provides cultural competency training and awareness training to create a welcoming work environment.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities.
Work Environment:

Fast-paced environment with tight deadlines. Physically demanding with a combination of sitting, standing, and walking.