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Culinary Services Supervisor

3 months ago

Surrey, British Columbia, Canada Edo Japan Full time
Position Overview

The Culinary Services Supervisor is responsible for overseeing the daily operations of food preparation and service within a fast-paced environment. This role requires a strong focus on quality control and customer satisfaction.

Education Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Work Environment

The work setting includes busy food outlets, such as fast food establishments and restaurants, where the atmosphere can be noisy and dynamic.

Key Responsibilities
  • Develop and implement strategies to ensure work schedules are met efficiently.
  • Supervise and coordinate the activities of staff involved in food preparation and service.
  • Provide training to staff on their job responsibilities, sanitation practices, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure that food quality and service standards are consistently upheld.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste management.
Supervisory Responsibilities

This position involves supervising a team of 3-4 individuals, including:

  • General Cook
  • Food Service Counter Attendants
  • Food Preparers
Work Conditions

The role is physically demanding and requires:

  • Ability to thrive in a fast-paced environment with tight deadlines.
  • Combination of sitting, standing, and walking for extended periods.
  • Physical activities such as bending, crouching, and kneeling.
Personal Attributes

The ideal candidate will possess:

  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability in a team-oriented setting.
Experience Requirements

Applicants should have:

  • 2 to 3 years of relevant experience in food service.
  • Permanent employment status.
  • Proficiency in English is required.
  • Availability for 30 to 40 hours of work per week.