Hotel Front Desk Associate

2 months ago

Medicine Hat, Alberta, Canada WYNDHAM GARDEN Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at WYNDHAM GARDEN. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining the overall appearance and cleanliness of the front desk area.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and process group arrivals and departures.
  • Front Desk Operations: Balance cash, complete balance sheets, and maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and provide information on hotel facilities and services.
  • Customer Service: Provide exceptional customer service, respond to guest inquiries, and resolve any issues in a professional and courteous manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year in a hotel or hospitality environment.
  • Skills: Excellent communication and interpersonal skills, attention to detail, and ability to work under pressure.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Diverse and Inclusive Work Environment: A diverse and inclusive work environment that values and respects all employees.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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